I got my copy of BusinessWeek in the mail yesterday, and it has a lengthy article about Paul Pressler and The Gap. This one is ugly folks.
The article referenced a dozen Gap employees who basically trash Pressler's tenure at The Gap. Cynthia Harriss is also mentioned in unflattering terms as a controversial and poor choice to head the flagship Gap division, before she resigned suddenly 8 days after Pressler was asked to also step down.
The similarities to the muck these two dragged Disneyland through during the 1996-2003 period are startling. Interestingly though, they both flamed out a lot faster at The Gap than they did at Disneyland.
A few choice quotes...
Pressler's problems involved more than just a few bad bets on colors and styles. According to 12 former employees interviewed by BusinessWeek, he also bungled some of the very things that were supposed to be his strengths, including cost-cutting campaigns, human resources initiatives, and supply chain streamlining efforts. One ex-employee characterizes Pressler's tenure as "total system failure."
and in regards to Ms. Harriss....
Arun Daniel, senior consumer analyst at ing Investment Management (ING ), which holds about 1.3 million Gap shares, considers the promotion of Harriss to be one of Pressler's critical mistakes. "He needed a strong No. 2 in merchandising," says Daniel. "Cynthia Harriss was an operations person."
Under Harriss, the Pressler-style management of the brand continued through the rest of 2005 and beyond, say former employees. "She made no decisions," says one. "She defaulted to Paul, who made no decisions." (Harriss declined requests to comment.)
The full BusinessWeek article can be read at the following link... http://www.businessweek.com/magazine...tm?chan=search