I'm a Walt Disney World College Program alumni. Before working in entertainment at Walt Disney World this past spring, I worked at Old Navy for about 3 years and am now working for GAP.
Since Paul Pressler’s arrival as CEO of Gap Inc., I’ve noticed some changes within the company that truly reflect the Disney way of business. There have been new training videos, remarkably similar to the WDW training video “Traditions” as well as more group-based training exercises. But possibly the most noticeable change, at least for employees, is the remodeling of all GAP stores that is now just beginning in the San Francisco Bay Area. Before employee break-rooms were located in tiny, cramped, and dark stock or shipment rooms. With the remodeling of the stores, employees will experience a new break-room complete with leather couches, TV, and real lighting—separated from any stock or shipment room. These new break-rooms are quite similar to those I used this past spring at WDW. Overall, the new stores are quite hip, with a design and layout much like the Apple Store.
I’ve met Pressler, and he’s a pretty nice guy—seemed very down to earth and excited about all the new developments at Gap. Although he may not have been a monumentally positive force of change at Disney, he seems to be making some fantastic changes at the GAP—possibly inspired by those Disney workplace principles that have been around for years.