My name is Abigail Tan and I am an Honours student studying Business and Management at the University of Bradford, United Kingdom. I am currently writing my thesis on how customer retention in the amusement park industry can be influenced by various factors.
Please base your responses on a single amusement park you visited. The following is the link to the questionnaire:
Survey on Customer Retention in the Amusement Park Industry
I hope you will take the time to fill out the survey, which should take about 5 minutes. Please be assured that all responses will be kept confidential and your participation is greatly appreciated. Thank you and I look forward to receiving your views.