I've stayed at the DLH numerous times and last year I gave the PP a shot twice.
The first time our stay was fine, but the room was defintely showing wear and tear and the sofabed had a really bad, musty smell. Wouldn't want to sleep there! Also, the big pool slide does not empty into the pool it empties into a small area.
The second stay we had problems with the staff from the minute we checked in. We had the same type of room, but didn't even check with the sofabed this time.
Rack rate is showing DLH at $310 and Paradise Pier at $280 during your dates. My personal opinon, for the $30 difference I would stay at DLH. If you get a room facing DTD you have a fantastic view and can see the fireworks. I've yet to encounter any issues with the cms there, the pool is great, it's a shorter walk and I really like the atmosphere there better and feel the rooms are just comfier.
We have had similar problems with the staff, bedding, towels and carpets of PP. The housekeeping is really poor and the elevator wait gets really annoying so, people get really rude. I would stay offsite before considering PP again.
I only had one slight problem at PP and that was when we went to check in. The girl/woman helping us insisted that we didn't have park tickets waiting for us there. She looked up the information incorrectly (was still looking at someone else's reservation!!), insisted that we didn't have park tickets reserved with the two rooms, and gave us attitude when we asked her to check with the manager. My boyfriend isn't the type of person who gets upset easily but he was getting very annoyed with her. She then proceeded to tell us that the person who set up the reservation for us would have to show proof by either showing up to the hotel or sending a fax as proof. Finally after asking her three more times to check the computer again, and she went to tell the manager something about us, she finally did her job correctly and gave us our room keys and park tickets. I think the people who train need to give new hires several tests to make sure they know what they're doing before sending them into the line of fire. They're bound to get chewed out quickly by guests who have just arrived after a long flight and lack of sleep.