After reading countless positive reviews here on tripadvisor.com about the Candy Cane Inn, we decided to book our stay here. That was a mistake. Here is my honest assessment of the pros and cons of the Candy Cane.
-Shuttle service was always on time, and drivers were extremely friendly
-Property has nice landscaping with lots of flowers and cobblestone
-A reasonable distance from Disneyland- took us about 10 minutes to walk at an average pace
-Front desk staff was very friendly, with the exception of one (see Cons).
-Breakfast was free. Not very good, but free.
-Christmas music was playing in the pool area- that was really nice!
-THE ROOM. The deluxe room we stayed in was larger than a standard room, but I can't imagine how the room could have been any smaller and still fit the two queen sized beds, armoire, table and chair. This room was very small and cramped. The counter and sink area is right next to the two beds. Of course, this can't be helped, because of:
-THE BATHROOM. It is the size of a small closet. Tiny bathtub, and if you bring your own shampoo, make sure you bring your own shower caddy to put them on, because all that can fit on this tiny tub is the little bottles of hotel shampoo- and that's pushing it. Tiny tub/shower, toilet, and no additional room to speak of. I've never seen a bathroom this small in any hotel/motel. Ever.
-THE BEDS. In some of the reviews I read before our stay, people said that the beds were comfortable. I have to disagree with them. The beds are the soft, squishy kind, where you feel like you will roll right off if you lay near the edge.
-LACK OF NATURAL LIGHT AND/OR PRIVACY. There is no sliding glass door or window in the back of the room. The only natural light comes from the window in the front of the room, which looks out on the public walkway. So, if you want to open the shutters all the way to get natural light in the room, you no longer have privacy- everyone walking by can see right into your room.
-LACK OF DRAWER SPACE: Definitely not enough room to unpack for our family of 5. 5 tiny drawers in the armoire, three smallish drawers in the nightstand. We bought additional hangers at the nearby Target and hung up as much as we could.
-SOMETHING THAT MADE US ALL ITCH! We all experienced a strange burning sensation on our arms and legs after the first night there that continued throughout our stay. I have no idea why. We speculated that it was chemicals on the sheets or in the pool. An earlier reviewer said something about bed bugs- how I pray that wasn't the cause.
-A/C- HEATING UNIT: It is located right next to one of the queen beds. When I say right next to, I mean that they are almost touching. Whomever sleeps in that bed has the air blowing directly on them all night long. In their defense, these rooms are so small that they really didn't have any choice but to have them that close.
-UNRELIABLE WIFI SERVICE: Although free WiFi was advertised on the hotel website, don't stay here if you *need* WiFi service at a given time. Sometimes it worked, sometimes it didn't. When it did, it was off and on, with several reconnections required.