My family and I stayed at the Grand Californian for the first time two weeks ago. We are DVC members and our home resort is Bay Lake Tower in WDW. Overall we had a really great stay and thought the resort was fantastic. (I know, hear comes the but.) But, they couldn't get our room ready until after 6pm on our arrival day (6:20 to be exact) and that was a REAL hassle. I know that check in time is 4pm but this wasn't even close. When I inquired about the state of our room a little before four I was told that what that really meant was anytime AFTER four. WTH! The rub is that our family wanted to go swimming after a hot morning and afternoon in Disneyland Park and we had stored our luggage for later with the bellhop service (the bellhops were very helpful I might add) so we had to get the luggage in the lobby to get our swimwear out and change in the very wet and hot poolside bathroom...which I slipped and fell in while changing. The fall might be adding to my anger about the check in time issue but I just don't see why out room couldn't be ready by four. This was our first day on site and I got us off on a bit of a bad foot. We ended up having a fine time but this was just a inconvenience that I feel could have be avoided by the resort staff. Am I wrong? Thoughts?