Well i joined this board just to join in on the Kidd's thread above as I too had seen if lambasted all over on many Disney boards. Unfortunately that thread after I joijd I found locked.
Let me just say this..
We were at Disneyland the first week of February this year.
We were looking for a quick but filling meal our first night in town so we hit Captain Kidd's for the Dinner buffet.
There were 3 of us, My GF, her 12 year old and me.
We ordered the buffet and 3 sodas. By the time we got our first plates of food to the table there were our drinks, place settings, the table had been re-cleaned( it was fine to begin with), and they even brought the boy crayons for his placemat.
The food was excellent. Loved their Rice Pilaf and especially their BBQ Spareribs. The ribs were moist, and mouth wateringly fell off the bone. Fantastic I had 3 helpings. The pizza.. well it was frozen quality, but hey this isn't Shakey's or Pizza hut so there ya go. The mac and cheese was no better or worse than Home Town buffet's.
The Amount of items wasn't all that great but the variety of them was. Chinese food, ribs, burgers, hot dogs, pizza, mexican dishes, chicken in 3 varieties, 2 good soups, and a salad bar. Oh and lets not forgets some of the best Yankee Pot Roast that night I have ever tasted!
We couldn't even get our first sodas done when the waitress appeared with an entire carafe of iced soda for each of us. She and the entire staff were very friendly, quick to help with any request, and they bussed tables faster the Black Angus.
I'm assuming that since this was the off season at DL that these were the full time staff and not the tourist season (summer vacation student) staff so that may be why they were so good to us. Any restaurant's staff goes downhill during the summer months.
Our only complaint was the 3 bucks each for soda.. talk about price gouging( for those not in food service a 12 oz soda costs about 12-16 cents to dispense via fountain). I guess it levels the playing field for the low cost of the buffet. But having went to our local Hometown Buffet 3 days before our trip and having Lousy service, low quality food, slow bussers, and a their having jacked their prices to 11 bucks plus each, This was fantastic.
They got a big tip!
For the cost alone( we spent more on breakfast for 3 at IHOP down the block), but also for the convenience and the great hours of service, we definitely will be visiting them again on our next trip to DL.