In regards to make PS's ahead by phone. I was able to do that for Blue Bayou in March. I called the number I found on the English site. I called a month ahead of when I wanted the PS. I was NOT staying on site. The CM did ask, so it's not like it was an omission on her part. However I think it is limited to certain venues (only maybe 4 or 5) The website is a bit of a maze, but that is where I figured out it was okay.