Disney World monorail crash: Family from cherishes memories of their recent monorail ride with pilot Austin Wuennenberg - OrlandoSentinel.com
A family made a video of their conversation with Austin. At the 40 sec mark, the pilot told them that he could not see behind the monorail. The poor guy seemed like a highly dedicated and friendly cast member.
The National Transportation Safety Board has opted to take part in the investigation as to the cause of the accident. The federal agency normally conducts analytical reviews of airline incidents.