Get rid of Standby altogether, for Fastpass Attractions

[ti2gr]

What they also need to start doing is enforcing the fastpass time frames. As it stands right now, as long as you return anytime after the start time on your fastpass they'll let you in. They should start enforcing it more meaning that when the pass says between 12:05 and 1:05, means as long as you arrive anytime between those times your let in. arrive after 1:05, sorry you blew it. arrive before 12:05, comeback after 12:05. right now, if you arrive after 12:05 they let you in, whether it's 7:45pm or 1:04

[ti2gr]

Originally Posted by TDLFAN

I'm sorry Barbaraann but I can't agree with your idea. Why not get rid of Fastpass so the regular lnes can move faster? And while you are at it.. terminate special benefits for people in wheelchairs as well, who abuse the line by bringing their 20 (able-body) family members to the front of the line as well without wait time.

Point is.. the way Disney manages their lines at most popular attractions have become a joke. Pulling the plug on Fastpass would eliminate favoritism and dual class services. Let the lines move on a first come, first served, just like it has always been historically. Disney's re-invention of the propervial wheel is "discriminatory" in so many levels... it's not funny, nor fun to go the parks anymore, especially when you are there for only a few hours of the day. Your complaint about the times being different is one such reason why I have always been against Fastpass.

KILL FP NOW!!!!

I agree totally, especially on the special benefits part. People in wheelchairs and their entourage should wait like everyone else. If you can't handle the line in a wheelchair like everyone else then don't get in line. Sorry if that sounds cruel, but if it were one or 2 people fine, but when there is an entourage of 20 people or so, then it's just abuse of the system.

[Bug]

Originally Posted by ti2gr

What they also need to start doing is enforcing the fastpass time frames. As it stands right now, as long as you return anytime after the start time on your fastpass they'll let you in. They should start enforcing it more meaning that when the pass says between 12:05 and 1:05, means as long as you arrive anytime between those times your let in. arrive after 1:05, sorry you blew it. arrive before 12:05, comeback after 12:05. right now, if you arrive after 12:05 they let you in, whether it's 7:45pm or 1:04

ha! you're hilarious! do that for 10 minutes and see how many guest situations you'll have. when it comes to guest service/satisfaction, you must pick your battles wisely. as a CM myself, i would allow a family to come into the attraction if they're an hour late. now if i find a family that has jumped from the stand by line into the fastpass line, i will immediately kick them out of the attraction. i've done it many times before. think about it. enforce fastpass time frames or stand by/fastpass line "policy"? i'll go w/ the latter.

in a perfect world, enforcing fast pass time frames would work. what you're not taking into consideration is other people's reactions. you may come back at the time designated but it doesn't mean everyone else will. you have to look at the whole picture. Disney is not trying to please one person. they have to try to please tens of thousands of people every single day. if you don't like something at Disney, go to Guest Relations and make a formal complaint. when a significant amount of people complain, Disney listens. the creation of fast pass is proof of that. people back then were very upset at having to wait 3 to 4 hours for the majority of rides. so to appease them, Disney created the fast pass system.

[Bug]

Originally Posted by ti2gr

I agree totally, especially on the special benefits part. People in wheelchairs and their entourage should wait like everyone else. If you can't handle the line in a wheelchair like everyone else then don't get in line. Sorry if that sounds cruel, but if it were one or 2 people fine, but when there is an entourage of 20 people or so, then it's just abuse of the system.

i completely agree about the 20 people abusing entourage. but you are forgetting one crucial detail: why do wheelchair parties go through the fast pass line or alternate entrances at most attractions? here's why:

Haunted Mansion: wheelchairs must go through an alternate entrance due to the fact that they must slow or stop the load belt in order to get them on safely. and after they get on, where do you put their wheelchair while they're on the ride? a CM is w/ them while they are loaded and unloaded to ensure safety.

Buzz Lightyear Space Ranger Spin: wheelchairs can go through the stand by line because they are easier to maneuver than ECVs. EVCs must go through fast pass because that queue is wider and has less turns than stand by. once they get to load, both wheelchairs and ECVs are sent through a hall towards unload. a CM either slows or stops the belt to safely get the guest on/off the ride.

Space Mountain: the stand by line has stairs. fast pass has a ramp. and ONLY wheelchairs can enter the building. ECVs cannot because their batteries aren't strong enough to go down the downhill drop and uphill walk inside the queue (where it goes under the railroad tracks). now when they get to where both lines split to either the right or left, wheelchairs ONLY go to the right because there is an elevator on that track in case of an evacuation. once they get to the loading dock, a CM gets them a rocket and helps them in. they estimate how long it will take the guest to get out & lets the control tower know so they can space out the next rocket behind it. this procedure will most likely change after the refurb, but that's how it was before.

that's only 3 examples of rides i know. every ride has a procedure on how to handle wheelchair parties. and yes i will admit when i have wheelchair parties that come up to me at fast pass and are insanely huge, i get angry. what i used to do at Space was send only 6 people (including the wheelchair) through the wheelchair line when they got to where the line splits off to the right and left. the rest of the party i would send through the regular line so they would have to wait an additional 10-15 minutes and load separately from their party.

the majority of people that need to go through the fast pass line has a genuine medical reason, whether it be physical or mental. but it is unnerving seeing lazy people hop into wheelchairs because they don't want to wait in the stand by lines.

[Bug]

Originally Posted by Barbaraann

Basically Fastpass is a reservation to ride a ride. I don't see why all park guests can't be given a reservation for each of the most popular rides in a park. These should be distributed on a first come, first serve basis. You then have the rest of the day to ride the ride, after the time on each individual fastpass.

i don't know if you realized this, but you contradicted yourself.

fast pass is given to everyone in the park. you don't pay for it. whether you use it or not is your prerogative.

they are distributed at a first come, first serve basis. fast pass machines either open when the park opens or open an hour after the park opens. if you get their early in the morning, you have a greater chance of getting one. now if you wait to get one later in the day for a popular ride, you'll most likely be out of luck because the fast passes will be gone by then. first come, first serve.

you're only focusing on the line. you need to also take into consideration ride occupancy. how many people can fit on a given rocket, doom buggy, or small world boat? if a ride has a higher ride occupancy, they'll be able to accommodate a big queue. but if you have a big queue and small ride occupancy, the line will be insanely long, like Toy Story Mania. only 8 people can fit in any given TSM vehicle and they are dispatched at a longer time frame. and how many vehicles do they have? i don't know the accurate number of vehicles they have but it's not a lot when the ride is about 4 minutes long and they are dispatched individually instead of being on a load belt like HM or Buzz Lightyear.

you have to look at the bigger picture. the system that you want is the same one that was in place when Disneyland opened: the A-E ticket booklets. that idea wouldn't work today because park attendance is much greater than it was back then. like i said in a previous post, if you really don't like the system, go make a complaint at Guest Relations or write the company a letter. the more people complain, the more Disney will listen. that's how they know what the guests want. they look at their surveys and guest complaints/comments.

and Universal is no better than Disney. you have to pay for the express pass which is either sometimes around the same as the park ticket or more (depending on the season). and they are more lenient on it's use. i used 1 express pass for The Mummy 4 times when it was for a one-time use! they don't limit their express passes by any means, just like Disney.


my only complaints about fast pass (and this is coming from experience dealing w/ it as a CM) is that people don't fully comprehend it and Disney issues out more than they should. other than that, it works, whether you believe or not.

btw, we have our own way of fixing the fast pass distributions when rides break down. you won't notice it but we do.

[Jesser-pie]

If anything should be killed, it should be fastpass...

Its not doing what disney wanted it to do anyway (which is have people go shop while they wait for an open time)

Instead of saving line space, fastpass puts people in other lines...

[Barbaraann]

My idea allows you to get all your fastpasses at the beginning of your day. Let's say that there are 5 different rides and/or attractions at a park. With my plan, you could collect all of them at the beginning of the day. You then have the rest of the day to use those passes. The only restriction being that you arrive after the time stated on each of those five fastpasses.

The way the system is now, you might be able to get a fastpass for one attraction, and have a second before riding the first, but a third attraction isn't always possible, because by that time they are all gone.

I'd just like the opportunity to be able to ride all the popular rides during my day.

[Bug]

Originally Posted by Barbaraann

My idea allows you to get all your fastpasses at the beginning of your day. Let's say that there are 5 different rides and/or attractions at a park. With my plan, you could collect all of them at the beginning of the day. You then have the rest of the day to use those passes. The only restriction being that you arrive after the time stated on each of those five fastpasses.

The way the system is now, you might be able to get a fastpass for one attraction, and have a second before riding the first, but a third attraction isn't always possible, because by that time they are all gone.

I'd just like the opportunity to be able to ride all the popular rides during my day.

that was the A-E ticket booklet from back in the day. like i said before, that worked back then but won't work now because attendance is much, much greater than it was back then.

what about on a slow day? some rides don't even hand out fast passes when attendance is really low because it's useless. and on a really busy day like during spring break or christmas? that technique would crash & burn very quickly because too many people would have fast passes for a specific time frame, even more so than now. the line would still be insanely long. fast pass needs to be a system than can work year round not only during one specific season.

and what happens to those people who choose not to get fast passes? they can't enter the ride? if you automatically give some fast passes for a specific time without them knowing, they sometimes won't like it because it's not convenient for them. and if they don't get fast passes, they can't ride? it sounds like it's more forced on people and people don't like to feel forced. when you go to a fast pass distribution machine, above the distribution area it tells you from what time frame they are dispersing. since they know the time beforehand (whether they look or not is up to them) they can think about it and how it can fit within their own schedules and choose whether to get them or not. people as a whole like to have options.

[Figment Fan]

Another problem that I can see with your idea is that you suggest you would have a fast pass that you could use at any time during the day. That would create congestion, as masses may all try and cash in their fast passes at the same time and now you've got huge lines again.

[Jesser-pie]

Originally Posted by Barbaraann

My idea allows you to get all your fastpasses at the beginning of your day. Let's say that there are 5 different rides and/or attractions at a park. With my plan, you could collect all of them at the beginning of the day. You then have the rest of the day to use those passes. The only restriction being that you arrive after the time stated on each of those five fastpasses.

The way the system is now, you might be able to get a fastpass for one attraction, and have a second before riding the first, but a third attraction isn't always possible, because by that time they are all gone.

I'd just like the opportunity to be able to ride all the popular rides during my day.

So people who come later just don't get to go on at all?

With now, at least if someone doesn't get a fastpass, they can always wait in standby if they want to ride.

It seems as if your saying the only way one can go on space mountain is if they arrive in the morning, to stake their claim. Anyone who arrives midday or in the afternoon can't even wait?

The amount of angry ppeople there would be is absurd.

I'm included since I usually go at later on in the day.

I accept and expect I won't get a fastpass, but to be told I can't ride a ride because I didn't reserve a spot even though I am willing to wait is rude.

[Jesser-pie]

Originally Posted by ti2gr

What they also need to start doing is enforcing the fastpass time frames. As it stands right now, as long as you return anytime after the start time on your fastpass they'll let you in. They should start enforcing it more meaning that when the pass says between 12:05 and 1:05, means as long as you arrive anytime between those times your let in. arrive after 1:05, sorry you blew it. arrive before 12:05, comeback after 12:05. right now, if you arrive after 12:05 they let you in, whether it's 7:45pm or 1:04

I 100 percent agree. A one hour time slot is just enough.

[Bug]

hahaha! wow! it's like talking to a brick wall.

[Barbaraann]

I had an idea, and I understand that nobody likes it but me. I will continue to read everyone's reasons for not liking my idea. I always learn a lot here, on MiceChat, and this thread is definitely no exception.

[Bug]

Originally Posted by Barbaraann

I had an idea, and I understand that nobody likes it but me. I will continue to read everyone's reasons for not liking my idea. I always learn a lot here, on MiceChat, and this thread is definitely no exception.

knowledge is a powerful thing. if i can try to help enlighten a guest everyday, it makes my job a lot easier as a CM and your day more enjoyable.

[Aaron Morrow]

Does anyone else think this sounds somewhat familiar to the plans for the Jumbo-sized Dumbo?

(At least in terms of the “no physical line” concept; it sounds like Dumbo will be more of a deli-style “take a number and wait” conceit.)