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  1. #1

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    How do Disney treat their CM's?

    So.... a CM in the World of Disney shop was quite short with my daughter who's 6 which led to her crying and us as a family having to go home.
    The next day I made a complaint against this CM, and was wondering what the procedure was for dealing with complaints against CM's.
    It was a shame because all the workers in that park seem to be fantastic, it was just this one who had an issue.

  2. #2

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    Re: How do Disney treat their CM's?

    I would hope they would take into account their overall record with the company and not just one incident.

  3. #3

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    Re: How do Disney treat their CM's?

    I think you are trying to say "how does Disney treat their CMs?"
    Each person has bad days, as I am sure you have had in your life. While it is unfortunate for your daughter (on the accidental receiving end), it does happen everywhere.
    If you lodged a complaint on a specific cast member, they would be counseled.
    AKA doombuggy
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  4. #4

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    Re: How do Disney treat their CM's?

    Quote Originally Posted by SCUBAbe View Post
    I would hope they would take into account their overall record with the company and not just one incident.
    They do which is good for the CMs.


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