The chain that (along with the Ritz Carlton) has mastered earning 5 star and diamond awards open today:
WDWThemeParks.com - News - Four Seasons Orlando Opens it Doors August 3rd
If you want to read an interesting story about attaining excellence, I recommend the 4 Seasons' founder's book: "Four Seasons: the Story of a Business Philosophy" by Isadore Sharp. One of my favorite page is 93 which includes: "We should treat our employees the way we expect them to treat our customers. . . . Like all hoteliers at that time, they thought our primary purpose was profit . . . I was turning that prevalent style of management upside down, saying people who were considered expendable had to come first."
Dusty, I volunteer our family to review this $600 a night hotel for a week, and we only need coach air fare (from California) to go with the hotel, meals and park tickets that you'll be good enough to provide.