Boy I seem to be posting alot this afternoon. Canada has a holiday today so I guess I'm using my time wisely (wink wink)
The day after we checked in to our room we noticed mold in our bathroom - now, a little mold wouldn't have bugged us but this was ridiculous. There was mold everywhere. On the wall paper, in the corners, along the bottom base boards, in the corner of the bath, even on the back of the door where the hinges are.
We complained and asked if housekeeping would take a look. The manager came out and offered to move us but my wife said no it was ok - (she didn't want to make a big deal of it just wanted to have it removed). we were told that he would call housekeeping and have them go back to our room that day.
That night when we came back nothing had been done so the next day my wife talked to the concierge manager again and again he said he would get house keeping back to fix it.
DAY 4 and still nothing was done. Finally after talking to the head of house keeping and my wife telling them how extremely disappointed she was with the situation they finally came.
i guess my questions is - what's going on. My wife and I have been going down for years, stayed at a different hotel each year and have never had any problems let alone 4 days to resolve an issue.
They refunded us a night's stay (which isn't why we complained) but we were left with an odd feeling of "who gives a crap" that we have never had with Disney staff before.
What really confused us at the time is that we went in May - certainly not high traffic time at all so we can't figure out what the problem was.
I guess I don't really have a question more or a vent I suppose.