It's your old pal, the Spirit AKA WDW1974 ... back with some observations about how my beloved MK is doing under your 'leadership.'
First, let's start with the good, the very good.
MNSSHP keeps getting better and is the only 'hard-ticket' event you'll weasel my hard-earned dollars for. The decorations are terrific on Main Street and love the character statues in the Hub. Let's see if you can make a few more trips to Super WalMart with the Escalade (you're one of the few CMs who can afford $3 a gallon gas) next year and get some seasonal decor for the other lands too. Putting green gels on the lights in Liberty Square are a nice start, but they're a very small item. Let's see more.
Both the Boo To You Parade and Hallo-Wishes are terrific and easily blow out of the water what passes as entertainment for day guests. Just one quibble though, and likely not your fault, but to change out the word 'chop' for 'swap' in the Headless Horseman's ride is really taking political correctness to an absurd level. And how ironic it is that the best MK parade is one that most people will never see? How about a new daytime parade before the 40th (since that parade will be budgeted to go a decade if current business models are followed).
As I've said before, the Mansion redo was great. Fantastic. Now, please, maintain it. Money clearly was spent, and as a shareholder, I'm really tired of watching $$$ get burned by short-sighted decisions (see, plans for no CBJ Christmas show).
Cleanliness was noticeably better than in June-July-August. I couldn't believe I actually saw people with the sweeper machines in the Hub AND on the Tomorrowland Bridge this week. I thought you had put those machines up for bid at Property Control.
And did my eyes deceive me or did you finally get those potholes in Caribbean Plaza's pass-thru fixed?
Now, let's talk about the not-so-good.
While MNSSHP is terrific, having it start while your 'Ghost Host' is telling guests to 'get out' or 'purchase tickets at Ghost Relations' is very bad show. Sure, it's a whole lot easier/cheaper than closing at 6 or 6:30 and clearing the entire park and reopening an hour later -- you know, like they used to do it. But I can't help but wonder how many children's DREAMS get crushed when Mommy and Daddy tell them they can't go to the parties or how many folks get 'guilted' into paying a few hundred more to stay and play into the night. Either way, you damn well know it's bad show ... oh, and c'mon, did you really have to shrink the size of the candy bags? You know the CMs are going to hand out as much candy as they can, so give the little (and big) kids bigger bags. Perhaps, you can advertise Disney's Best Kept Secret on them!
The decorations on Main Street may be nice, but they still don't hide the fact there is nothing of substance in the land anymore. I see the Cinema is going down for major work, perhaps, you can return it to an attraction since you have so much excess retail space that shops are simply closed with black tarps over the windows.
It's truly magical and a DREAM COME TRUE DURING DISNEY'S YEAR OF A MILLION DREAMS that guests can win stays at Cindy's Castle. But you need to make sure they're looking at the castle at all times. If they happen to look down while walking up the Liberty Square ramp they'll notice that you have stopped maintaining the trees, shrubs and flowers and the area is a mess. Here's a hint: if my lawn service can do a better job than what your horticulturists are doing, they ain't doing their job ... unless, of course, they're being told to leave certain areas to save money. Now, how magical would that be?
While the park's cleanliness showed improvement, there was one notable exception. Sunday night, the patio at Pinocchio's was filthy with food and trash left everywhere. What's worse is that at least eight CMs were in the area as you make guests walk thru the patio to get their EMH wristbands. That just isn't acceptable. They should have called custodial, or simply cleaned up the mess themselves. One of the Disney basics.
OK, so the holes in the walls of the Buzz queue have been fixed, but really, masking tape holding the floor together?! C'mon. Do you really think this is acceptable?
In closing, I see some good changes ... but not nearly enough ... and while you and Inoverherheadmeg looked so gawrsh-darn cute playing Pirates in your recent photo-opp, you must know that when it comes to deciding who keeps their job, she has very little control if people in Emer... I mean, Burbank, aren't happy. And there are always those execs in far-flung parks that miss their Orlando country-club lifestyles.