So my twin sister, mom and I spent the morning at MK and are now waiting for IllumiNations to begin. While the crowds and lines haven't been bad at all, we have had several poor encounters with cast members today. I am so very disappointed! This morning while entering the ferry gate, an older cast member let a swinging gate hit my sister's leg. It was cleary an accident but after doing so, he mumbled "sorry" and rolled his eyes! I was SO disappointed. She wasn't hurt but she has developed a nasty bruise. I should have checked his nametag but it didn't occur to me until after he had turned around. This evening we went to the Paris pastry shop in the World Showcase. A couple behind me in line was having trouble understanding a French CM. He then said to them, "Sorry, I'm only speaking French tonight." I thought that was rather uncalled for. We also had a...drill-sargent like CM at PhilHarmagic. Nothing awful but definitely not Disney standards.It hasn't ruined our trip and we have enjoyed ourselves. I used all of my Dream Dollars from my Disney Visa to purchase my sister's and my tickets and this is our last 'family' vacation before I move, so it's a bit disheartening when The Most Magical Place on Earth is tarnished in customer service areas.