Disney parks on both coasts had overly crowded and imperfect events on Friday. However, it was complete chaos at Disney World’s Limited Time Magic event for Friday the 13th at Disney Hollywood Studios. A lack of proper staffing led to a traffic jam heading into the parking lot that lasted for hours, many guests were ultimately rerouted to Epcot for parking. The park was gridlocked on Hollywood Blvd and guests had trouble finding where and when the villains would be located in the park and special event merchandise sold out immediately, leaving lots of angry customers (who seemed to be mostly passholders and off duty cast members). Guest Relations processed a massive list of complaints all night long. However, to his credit, park Vice President Dan Cockerall was personally taking guest complaints, handing out communication cards and handling issues all night long. You can bet that he was upset with how the event transpired and that there will be some heavy discussions about the situation in Team Disney Orlando come Monday morning. | The following is a reminder about some great upcoming MiceChat events:
- MiceChat Halloween Events (Florida and California) – Meet information in the MiceChat Meets and Events section HERE
- Fantasy Cruise – And there’s still time for you to join our Caribbean cruise with Disney legend, Bob Gurr (info HERE). You don’t want to miss this boat!!!
- SIP and NIBBLE – MiceChat’s famous Epcot Food and Wine Festival event takes place October 18th. Get your free ticket HERE
- MiceChat Holiday Hoopla – Save the date of November 2nd for a special MiceChat holiday celebrity event. We’ll have additional information for your shortly.